In this video, Holly Katko discusses how to handle objections in sales and selling. Getting to ask the right questions to overcome objections in the sell.
Getting Through the Front Door
We are interviewing Patricia Pollmann from Office Max today. Patricia has been an Administrative Professional for more than 40 years. Why? Because she loves it. Her ability to connect with people and establish trust is one-of-a-kind.
Over a nice piece of apple pie and many other tasty treats we discussed everything from learning how to type on a manual Royal Typewriter to the power an Administrative Professional has in an organization. Why? Because her job is...
These six rules for customer service are critical to maintaining a high level of customer service satisfaction. Holly Katko discusses what it takes to establish strong client relationships.