Business Training Component – CUSTOMER SERVICE
The training you will receive is composed of six individual training modules:
- What is Customer Service?
- Business Etiquette
- Telephone Etiquette
- Personality Types
- Time Management
- Handling Irate Customers
The time schedule for the modules can be customized to fit a flexible plan to accommodate your organization. The training is designed to be completed within a four-week time span. The Business Training Components can be structured to be completed in one-day or structured to be completed over a four-week period. This factor is important, as the programs are progressive in the content. Each program builds upon the previous one.
Use the links above to get detailed information about the different programs that involve the Customer Service Business Training Component.
To learn more, including fees and to schedule a Free Business Training Component consultation:
Contact Holly Katko at 630-963-3630 or firstname.lastname@example.org